Essential Service Department Operational Statement:

As we are try to navigate through this unprecedented crisis, our foremost concern is for the safety of our customers and employees. So starting Thursday March 26th. Hallmark Ford Service Department will be going to reduced working hours and staff. Only Essential or Emergency repairs will be available. If you are in need we can help. Call us at 604-584-1566


The Service department is open Monday to Friday, 8:00 am to 4:30pm.

The Sales department will be open from 9:00 am - 4:00 pm Monday to Friday. Saturday and Sunday by appointment only


We urge you to follow the advice of the experts. Stay at home and avoid all non-essential errands.


From all of us at Hallmark Ford


Stay Safe



To discuss your payment options, including deferrals, please contact the bank your vehicle is financed through:
Ford Credit: 1-877-636-7346
TD: 1-866-694-4392
BMO: 1-844-837-9228
Scotiabank: 1-800-4SCOTIA
RBC: 1-800-769-2511

To Our Valued Customers:

At Hallmark Ford Sales, the safety and well-being of our customers and our staff is of the utmost importance to us. Thank you for your understanding as we navigate through this evolving time of uncertainty together.

I would like to outline for you how we plan to serve our customers in the days and weeks ahead and also share with you the precautionary steps we are taking in response to the Coronavirus (COVID-19) outbreak.

Our first priority is to ensure we uphold our very high standards and keep our stores safe for both customers and our staff. We are communicating with our departments to ensure they have the most current information and are fully informed about best practices.

We have implemented additional cleaning and sanitation procedures at every work station and customer areas - both in-store and every vehicle, new, used and customer owned vehicles. We are taking extra steps to disinfect all areas that would be touched by staff members before your vehicle is returned to you.

The safety and comfort of our customers is, and always has been, a top priority for us at Hallmark Ford Sales and you can continue to count on us.

We consider it a privilege to serve our customers and we are grateful for your support, understanding and patience. For the last 35 years we have been a part of our community and in challenging times, communities pull together. This situation is no different - we are in this together and will get through it together.
We will continue to monitor this situation daily and make the best decisions we can based on the latest information as it becomes available.


Hallmark Ford Sales Ltd